CUSTOMER CARE
At Lemoria, we want to give our customers the most enjoyable shopping experience possible. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies, which detail the way we operate our business. If you can’t find the information you’re looking for, get in touch. We look forward to seeing you.
RETURNS
If for any reason your not completely satisfied with you purchase, we will be happy to return or exchange your item for a full refund.
All eligible items must be returned within 14 days of receipt. Returns outside of the 14 days will be denied and returned to customer.
Items must be returned in original packaging, with tags still attached. We are unable to accept returns without tags or items that are not in the original condition. All items are inspected on return.
For hygiene reasons we do not accept returns on pierced jewellery, underwear, face and body products and face coverings.
This does not effect your statutory rights.
FAQ
Do you provide International delivery?
Not as yet
How do I return an item?
Please email us for a free returns label
What is your returns policy?
We have a 14 days return policy
Have any questions or concerns?
We’re always ready to help!
Call us at
07787240581
or send us an email to:
